Support
What we can help with
This is the desk for the ranking itself, not for the products in it.
- A factual error. A price that changed, a room that dropped a format, a link that died. Send the correction with a source and we will check it against the vendor's own published documentation.
- A vendor asking to be reviewed. Use the suggestion form at the bottom of the ranking — it goes to the same place but keeps submissions sorted.
- A question about how we scored something. The criteria and their weighting are described in the methodology section, and we are happy to explain a specific placement.
- Press, licensing or data requests. Including anything about your own personal data under the privacy policy.
What we cannot help with
We do not sell, resell, license, install, configure or support any software named on this site. We have no access to anyone's account, balance, licence key or fuel, and we cannot recover any of them.
If a product stopped working, if a payment did not arrive, if a licence expired or if a room closed your account, the vendor's own support is the only place that can act. Their contact details are on their own site — this ranking links to it where linking is appropriate.
We also cannot tell you whether using a particular tool will get you banned. Nobody can. Every room in this category prohibits third-party assistance software, and that risk sits with the player.
Response time
One person reads this inbox. Corrections with a source are handled fastest, usually within a few working days. Questions that need us to re-check a vendor's documentation take longer, because that is what re-checking means.
Write to us
You can use the form below, or e-mail hello@bestaipokerbots.com directly if you prefer.
Please do not send account credentials, payment details or identity documents. We do not need them and we do not want them. If a message arrives containing that kind of data, we delete it.
← Back to the ranking